The fewer apps running, the more RAM is available for Genshin. Power cycle your device, and then close down any apps that are running in the background.As with iOS devices, shutting the game down and then relaunching it is the first thing to try.Terminate any unnecessary apps that are running in the background.Make sure your anti-virus software is not blocking the game, by adding Genshin Impact to the whitelist.Right-click on the tile on your desktop, then click Run as Administrator Make sure you are running the game as an administrator.Then go to the Microsoft official website to download and install the latest " VC_redist.圆4.exe" and restart the game. Also in the game directory, search for the " vcredist2013_圆4.exe" file and double-click it to install.Try to run the launcher by going into the game directory and clicking "launcher.exe". If you are using a VPN, consider disabling this, as it may also be having an impact. An out-of-date graphics driver can stop the launcher from working.
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